Refund policy

Return & Refund Policy SassenachCo Thank you for supporting SassenachCo. Each blanket is carefully crafted and inspected to ensure it meets our quality standards before being shipped. All Sales Are Final Due to the nature of our products and quality control process, all sales are considered final once an order has been placed and processed. We do not offer returns, exchanges, or refunds for reasons including but not limited to: • Change of mind • Personal preference • Incorrect selection or expectations • Misunderstanding of product details • Normal wear or handling This allows us to maintain product quality and ensure smooth fulfillment for all customers. ⸻ Damaged or Defective Items (Limited Eligibility) If your item arrives damaged or completely non-functional, please contact us within 7 days of delivery. Once reviewed and approved, we may offer a replacement or refund. Please note: • Only items that arrive damaged or unusable qualify • Items that are still functional are not eligible • Claims submitted after 7 days will not be accepted ⸻ Customer Support If you believe your order qualifies, contact us at: sassenachco@outlook.com Please include: • Your order number • A description of the issue • Photo or video evidence of the damage ⸻ Agreement By placing an order with SassenachCo, you agree to this Return & Refund Policy.